FREQUENTLY ASKED QUESTIONS
How long will it take to receive my order? Standard delivery typically takes 3–7 business days depending on your location. You will receive a tracking link via SMS and email once your order is dispatched.
Do you offer Cash on Delivery (COD)? Yes, we offer COD on most pin codes across India. You can also pay via UPI, Credit/Debit cards, or Net Banking for faster processing.
Is there a shipping charge? We offer Free Shipping on all prepaid orders over ₹999. For COD orders, a nominal convenience fee may apply.
How do I find my perfect fit? Every product page features a detailed Size Guide. We recommend measuring your favorite garment at home and comparing it to our chart for the best results.
The item I want is out of stock. Will it return? We frequently restock our "Core Collection." For limited drops, once they are gone, they are gone! Sign up for our newsletter to be the first to know about restocks.
How should I wash my Blackbottom apparel? To maintain the fabric's quality, we recommend washing in cold water with similar colors and air-drying. Avoid direct sunlight to prevent color fading.
What is your return policy? We offer a 7-day easy return/exchange policy. The item must be unworn, unwashed, and have all original tags attached.
How do I initiate an exchange? Simply visit our [Returns Portal] and enter your Order ID and Phone Number to start the process.
How long does the refund take? Once we receive the item and it passes a quality check, refunds are processed within 5–7 business days to your original payment method
Is my payment information safe? Absolutely. Blackbottom.in uses SSL encryption and industry-leading payment gateways to ensure your data is 100% secure.
How can I contact customer support? You can reach us at support@blackbottom.in or WhatsApp us at +91-XXXXXXXXXX between 10 AM and 6 PM, Monday to Saturday.
